How TAP Works – Centric Health Triage Assessment Program

We have developed a triage team consisting of respected and experienced primary care physicians, physiotherapists, chiropractors, kinesiologists, and other health care professionals to assist physicians and surgeons in managing wait lists and identifying appropriate care paths for patients.

Here is how our process works:

  1. Referral - Triage Assessment Program


    A referral can be received by your primary care physician, another healthcare practitioner or by a self-referral directly to TAP.

  2. Online registration - Triage Assessment Program

    Online registration

    You will be directed to register on-line and complete a detailed health history form so that the Orthopaedic Surgeon and Assessment Team can review your case prior to your appointment.

  3. Appointment booking - Triage Assessment Program

    Appointment booking

    Once your on-line registration is complete and your forms received, you will be contacted by our TAP centre and you will be provided with an appointment day and time.

  4. Triage assessment - Triage Assessment Program

    Triage assessment

    A comprehensive Triage Assessment is provided, including a detailed diagnosis and treatment care pathway.

  5. Referral for further investigation - Triage Assessment Program

    Referral for further investigation

    If further investigations are required in order to provide you with a detailed diagnosis and treatment care pathway, you will be referred for further investigations.

  6. Diagnosis and care pathway - Triage Assessment Program

    Diagnosis and care pathway

    Once your diagnosis is confirmed, you will be provided with a detailed report outlining your diagnosis and your recommended treatment care pathway.


The Advanced Physiotherapy Practitioner possesses a unique skillset beyond that of a regular physiotherapist including; ordering laboratory and radiographic tests (under delegation) as well as orthopedic examinations to assist with triaging patients for surgery and non-surgical treatment care pathways. The Advanced Practice Physiotherapist role provides an ideal opportunity to educate patients on treatment options and how to manage their symptoms. The purpose of this role is to improve patient access to timely surgical care by reducing wait times for surgery and recommending appropriate conservative treatment when indicated.